CEO Message

Within 24 months, we were able to reach a new level. We need to build on what we have started as we join the ranks of those who care for the aged in our society.

Our three-year roadmap underscored our unique strengths and advantages. In areas where we thrived, we extended ourselves. In other areas, we sought viable alternatives. With the evolving national landscape for eldercare, we also needed to adapt, such as starting ‘mobile homecare’. We have had a headstart in including homecare+ in our ‘bundled services’.

The sixteen (16) initiatives (in our MTP were trimmed to thirteen (13) and after the second management summit, we added four (4) more initiatives. There was certainly enhanced quality in our services, such as engaging geriatricians to examine each of our seniors. With the completion of the renovation for our fourth and final Senior Care Centre at Jurong West, we achieved enhanced living in pristine environments.

And more importantly, we went for our health check again in September, scoring 73.1% or ‘Good’ for the OHFSS (from 61.1% or ‘fair’ in 2021).

We are making reasonable progress. But there is more terrain to cover and we cannot take things for granted. We depend on the support of our Government and our benefactors. They will sleep soundly only when our seniors live and age well.